Hey, I'm Jordan Cooper.
Stand-up comic. Web marketer. Tech douchebag.

tv programming

No One Reads Your E-Mail

Doling out the brutal truth that you’re not important enough for anyone to actually crack into your personal information and spy on you online.

Subscribe to the podcast in iTunes if you give a damn!

I rant about the overhyped launch of the Mailbox iOS app, why the “waiting list” approach may backfire on them and question whether or not e-mail is even broken to begin with. Also, how it’s baffling that Microsoft seems to be artificially limiting supply for the Surface Pro even though the demand doesn’t warrant it.

In addition, I explain the fallacies of virtual currency in light of Amazon’s recently announced “coins”, plus why many pundits are getting Netflix’s bulk-release strategy wrong when looking at it from a wider scope of their future programming.

play audio No One Reads Your E Mail

Links from this episode:

Mailbox CEO says insane 380K person wait list kept app from crashing today
Wham, bam, thank you Mailbox
Surface Pro Scarcity: Colossal Fail Or Planned Demand?
Microsoft Launching Another Pathetic Smear Campaign Against Google
Why Amazon wants its own currency
Will Netflix original programming threaten “linear TV”?

Take Your Second Screen Branded App & Shove It

It seems as if I can’t go a single day without reading yet another dumbshit article about ‘second screen’ initiatives and the cringe-inducing ‘social TV’ moniker paraded around ad nauseum. Yet throughout all the so-called innovation, vanity metrics spewed about, and proclamations about the fundamental shifts in media consumption, I get the sense that no one has actually consulted with real fucking people whatsoever.

I admit that there’s definitely an hockey stick-like upswing in tablet and smartphone usage while sitting in front of the boob tube, but as I’ve satirized before, folks are rarely doing so to interact exclusively with this television programming. It’s e-mail. Facebook. Instagram. Essentially ubiquitous platforms of general purpose.

Sure, some activity will be tied specifically to the on-screen content, but much of which will not at all. That’s why these ‘walled garden’ apps are destined for the digital scrap heap.

It sounds like common sense to me, but apparently television executives live in a bizarro world. As highlighted by a recent Engadget piece ‘Will TV Companion Apps Proliferate Or Dwindle?‘, we have a Vice President from Fox that is in serious need of a one-way plane ticket back to fucking reality.

“Well, from a purely business perspective, I want everybody in a Fox app,” said Hardie Tankersley, vice president of digital platforms at Fox Broadcasting. “I want to control the experience, I want to manage the advertising. If I could get everybody who watches Fox to be in the Fox app, in the Fox world, I would definitely do that. I’m going to try to create a premium experience inside the branded Fox world,” Tankersley said.

Sounds good in theory, Hard Tank. Unfortunately, no one wants to be in your branded Fox world! You think people give a shit about your ‘brand’ enough to close their Twitter app just to see the same #bullshithashtag tweets, useless extras and of course, some combination of obtrusive ad blocks and network show promos? Go fuck yourself.

Sad to say, he’s not alone thinking this shit. All these television execs seem to exist as self-important twits who not only eat their own dog food, but believe the entire public lives and dies by it. Hey, schmucks. We can get on without you just fine. We have plenty of options at our disposal already, all of which suit our purposes to a tee. We don’t need your goddamn second screen ‘branded’ apps, ok?

According to Tankersley, Fox is currently providing second screen content for six shows, with live programming requiring a fleet of people working every week. In American Idol’s case, a team of roughly 15 people tailors the second screen experience for each week’s contest developments.

Ok, let me get this straight. You’re expecting us to have folders upon folders of show-specific apps, TV network apps and cable provider apps on our mobile devices? All for maybe a one hour usage a week, if we even remember to open it. Hell, we barely remember what show is on what channel anymore. You actually think people give enough of a crap about some of these shows where they’d want to dive more down the rabbit hole? No way.

Keep the fucking app. I’ll fire up Twitter and be just fine with that ‘social TV’ experience. I’d say most people are as well.

Real Reason For All The False Hype Of Social TV

Social Watching Just Sounds Like Wishful Thinking

Social watching just sounds like wishful thinking. They wish people would watch live because they want them to watch commercials. I wish that there was some way for them to come up with a for people to pay for television that didn’t involve watching things live.

This really gets to the heart of the matter behind the false hype of second screen “social” apps. It’s not the tech sector which is only betting big on the phenomena, but the TV industry itself. Networks would like nothing more for platforms like GetGlue, Zeebox, and IntoNow to succeed. The more live viewership, the more controlled grasp they have on their legacy advertising-based business model.

Unfortunately for both sides, the average American looks at much of what’s on the dial and sees a bevy of mediocrity – nothing that’s “must see” viewing so much so that watching a few days late via DVR doesn’t diminish from the experience. Combine that with the multitude of content choices today verus that of previous decades, the audience is so fragmented where there’s essentially no water-cooler fodder anymore besides major events like the Oscars and the Super Bowl. What’s the psychological pressure to watch a show live anymore or be left out of the loop?

Other than small handful of cult shows, the television industry needs to realize that people don’t equate most programs as “appointment viewing” anymore. With that being the case, social second screen experiences serve no purpose as more people watch on their own schedule at their leisure. If I’m binge-watching Mad Men, do you think I really expect others to be chatting away online about an episode from three seasons ago? Fuck no.

Eventually there’s going to be an unbundling of content from specifically scheduled time periods. It may take ten years, but if you take a look at the growing consumer habits, it’s most definitely going to happen. Second screen apps really should focus away from the social element of television viewing, no matter how sexy it appears, and look towards being a platform to add additional value to a program regardless of when it’s actually watched.

Oh, and not some stupid IMDB plugin and the “latest news” links about the show. Real fucking content. Something that’s compelling enough where it doesn’t feel like an afterthought. The movie studios learned this with the extras in DVD releases, so why not the television industry? Oh yeah, because they’re still beholden to live viewership to push ad rates. Why give people any type of value proposition that dissuades them from doing so?

Videos That Buffer, Suffer

Recently highlighted by The Verge was an obvious “no shit, Sherlock” study:

It’s hardly a surprise that viewership drops the longer it takes for a video to buffer, but a professor has analyzed data from 6.7 million unique visitors to try and put some numbers with the trend. According to a paper published by professor Ramesh K. Sitarman of the University of Massachusetts, Amherst, viewers begin to abandon a video after a two second delay, with six percent disappearing per second thereafter.

Sure, it makes sense. That spinning buffering icon is a motherfucker, no matter if it’s only for a few seconds. Yet I think the plot doesn’t really address an even more saddening reality in the state of online video. How exemplary is your content when people, who have already clicked through to view, are willing to abandon it completely after two clicks of a wristwatch?

Commercials on Hulu are a bitch. But I sit through them. Much, much longer than two seconds as well. With a mix of some “second screen” distraction, same could be said for live television, radio (and Pandora), the movie theater previews and a bevy of other forms of commercial entertainment. Why? People will stand marginal delays if the content is worth waiting for.

Although online video zealots with a pile of YouTube channel subscribers claim to be of equal standing as the legacy media industry, these types of viewing time statistics could imply otherwise. While channel surfing was and still is a common behavioral habit, what television shows could possibly survive in the environment where the bulk of viewers only watch it for less than a single minute?

Now I’m not trying to necessarily demean all online video content, but there definitely still is a gross rift between the standards on the web versus that of Hollywood. If not in quality, then in just the public perception of quality.

Once this isn’t the case and the gap is closed, then we can talk. As an online content creator now, however, you’ve pretty much only have two choices. Catch them within a few seconds at all costs, or don’t worry about that whatsoever and just make content that’s actually worth someone’s time. Most isn’t.